The City of Pharr has an exceptional team of employees that work together to ensure that our city remains sustainable and prosperous. Spearheading this incredible team is city manager Juan Guerra. His efforts and leadership have not gone unnoticed and thus has been has been nominated for a Strategic Leadership and Governance Award from the prestigious International City Managers Association (ICMA). Monday, March 6, 2016, the Pharr City Commission voted to approve a resolution authorizing the nomination. Mayor Ambrosio Hernandez nominated Guerra for the award after nearly two years of effective governance and implementation of specific programs aimed at increasing efficiency and productivity, improving employee morale, and elevating the ethical expectations of City staff, comprehensively described as the Pharr PRIDE program.
The Pharr P.R.I.D.E. program, developed by Guerra, consists of the adoption of leadership traits expected of all employees. The P.R.I.D.E. Leadership Traits are: Professionalism in work productivity and appearance; Respect for self, co-workers, employees and citizens; Integrity in work and in life; Discipline in what you do; and Ethical adherence to moral, professional, and legal standards. The Pharr P.R.I.D.E. program is supported in every activity, signifying the importance placed on the leadership traits that are constantly being developed and augmented.
“The role of the City Manager is to develop a team to implement the policies of the elected officials, and having a great team is key to getting things done,” said Guerra.
Through monthly teambuilding activities hosted by peers for all departments, leadership training programs, and fun activities for employees and families, Guerra has focused on improving the quality of the workplace environment and elevated the level of expectation so that employees are delivering cityservices in a productive and efficient manner.
Lastly, Guerra wanted to improve and streamline the communications between city staff and city leadership, so that employees felt their needs were heard and addressed. Guerra implemented suggestion boxes throughout the city, conducted employee evaluations on the Mayor, City Commission and City Manager, and created the Pharr Fraud Reporting Program to identify wrong, unethical, and/or criminal operations taking place within Pharr. These measures aim to promote employee buy-in on the new programs in place and encourage employee participation and commitment to the programs.
City Manager, Juan Guerra was humbled by this nomination and expressed his gratitude, “I thank the City leaders for this nomination, and I am proud of how Pharr’s culture has dramatically changed and is continually developing into the professional and efficient workforce that the residents of Pharr expect and deserve.”